{"id":96855,"date":"2025-08-12T17:50:49","date_gmt":"2025-08-12T15:50:49","guid":{"rendered":"https:\/\/acperugiacalcio.com\/terms-and-conditions\/"},"modified":"2025-10-13T11:16:22","modified_gmt":"2025-10-13T09:16:22","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/acperugiacalcio.com\/en\/terms-and-conditions\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"96855\" class=\"elementor elementor-96855 elementor-93229\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a71554a e-con-full e-flex e-con e-parent\" data-id=\"a71554a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-98ac88a e-flex e-con-boxed e-con e-child\" data-id=\"98ac88a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-99785d4 elementor-widget elementor-widget-heading\" data-id=\"99785d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">TERMS AND CONDITIONS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3650aab e-flex e-con-boxed e-con e-parent\" data-id=\"3650aab\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b2b358e elementor-widget elementor-widget-text-editor\" data-id=\"b2b358e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>GENERAL CONDITIONS OF SALE<\/strong><\/p><p>Welcome to <a href=\"http:\/\/www.acperugiacalcio.it\/store\" target=\"_blank\" rel=\"noopener\">www.acperugiacalcio.it\/store,<\/a> dedicated to the sale of official merchandise of A. C. Perugia Calcio S.r.l. .<\/p><p><strong>Trademarks, logos and other distinguishing marks of various kinds on the site belong to their respective owners.<br>The use of trademarks, logos and other distinguishing marks including reproduction on other Internet sites by unauthorized third parties is prohibited.<br>The contents of the site (text, graphics, images and animations) are protected by copyright; therefore, among other things, the reproduction of images and their publication in any form without written authorization from A. C. Perugia Calcio S.r.l. is prohibited.<\/strong><\/p><p><strong> <\/strong><\/p><p>The offer and sale of products made on the website <a href=\"http:\/\/www.acperugiacalcio.it\/store\" target=\"_blank\" rel=\"noopener\">www.acperugiacalcio.it\/store<\/a> are governed by these General Terms and Conditions of Sale.<br>The Customer is required, before submitting his\/her purchase order, to read carefully these General Terms and Conditions of Sale.<br>The submission of the purchase order implies the full knowledge and express acceptance of both the aforementioned General Conditions of Sale and what is indicated in the online Order Form.<br>The Customer is required, once the online purchase procedure is completed, to print and keep these General Conditions of Sale and the relevant Order Form, already viewed and accepted.<\/p><ol><li><strong>  SUBJECT<\/strong><\/li><\/ol><p>1.1 These General Terms and Conditions of Sale cover the sale of products made online through an electronic commerce service at <a href=\"http:\/\/www.acperugiacalcio.it\/store\" target=\"_blank\" rel=\"noopener\">www.acperugiacalcio.it\/store<\/a> (hereinafter also referred to as the &#8220;Site&#8221;).<\/p><p>1.2 Products sold on the site can be purchased and delivered in Italy.<\/p><ol start=\"2\"><li><strong>  SUBJECTS<\/strong><\/li><\/ol><p>2.1 The products are sold directly by the company A. C. Perugia Calcio S.r.l. with registered office in Italy, Viale Pietro Conti, snc, 06125 &#8211; Perugia &#8211; C.F. and P.Iva 03154840544 (hereinafter the Seller). For any inquiries, you may contact our customer service department: via email at the following address: <u>store@acperugiacalcio.it<\/u> <\/p><p>2.2 These General Conditions of Sale govern the offer, submission and acceptance of purchase orders for products on <a href=\"http:\/\/www.acperugiacalcio.it\/store\" target=\"_blank\" rel=\"noopener\">www.acperugiacalcio.it\/store<\/a> and do not govern, however, the provision of services or possibly the sale of products by parties other than A. C. Perugia Calcio S.r.l. that are present on the Site through links, banners or other hypertext links. Before placing orders and purchasing products and services from parties other than the Vendor, we suggest that you check their terms and conditions of sale, because A. C. Perugia Calcio S.r.l. is not responsible for the provision of services by third parties other than the Vendor. <\/p><p>2.3 The products are sold to the Customer identified by the data entered when completing and sending the Order Form in electronic format with simultaneous acceptance of these General Conditions of Sale.<\/p><p>2.4 The products on the Site are intended for customers who are 18 years of age or older. By placing an order through this Site, Customer represents that Customer is 18 (eighteen) years of age or older and has the legal capacity to enter into binding contracts. <\/p><p>2.5 The Customer is prohibited from entering false, and\/or invented, and\/or fictitious names in the online order process and further communications. A. C. Perugia Calcio S.r.l. reserves the right to prosecute any violation and abuse, in the interest and for the protection of all consumers. <\/p><p>2.6 By accepting these Terms of Sale, the Customer further releases A. C. Perugia Calcio S.r.l. from any liability arising from the issuance of erroneous tax documents due to errors relating to the data provided when completing the online Order Form, the Customer himself being solely responsible for their correct entry.<\/p><ol start=\"3\"><li><strong>  THE SALE THROUGH ELECTRONIC COMMERCE SERVICE<\/strong><\/li><\/ol><p>3.1 Online sales contract means the distance contract having as its object the sale of movable goods (hereinafter Products) concluded between the Customer and the company A. C. Perugia Calcio S.r.l. with the site <a href=\"http:\/\/www.acperugiacalcio.it\/store\" target=\"_blank\" rel=\"noopener\">www.acperugiacalcio.it\/store<\/a> -, as part of an electronic commerce service organized by A. C. Perugia Calcio S.r.l. which, for this purpose, employs the technology of distance communication called the Internet.<\/p><p>3.2 To conclude the contract for the purchase of one or more Products, you must complete the Order Form in electronic format (hereinafter &#8220;Order&#8221;) and transmit it to the Seller through the Internet by following the relevant instructions.<\/p><p>3.3 Contained in the Order are:<\/p><ul><li>A reference to the General Terms and Conditions of Sale;<\/li><li>information and\/or images of each Product and its price;<\/li><li>The payment methods available to the Customer;<\/li><li>The mode of delivery of products and their shipping costs;<\/li><\/ul><p>3.4 The photographic representation of the products on the Site is for the sole purpose of presenting them to the Customer for sale, without any warranty or commitment on the part of the Seller as to the exact correspondence of the image depicted on the Site with the actual product; and this, with particular regard to its actual dimensions, accessories and\/or color aspects of the products and\/or packaging.<\/p><p>3.5 Before concluding the contract, the Customer will be asked to confirm that he\/she has read the General Terms and Conditions of Sale including the Information on the right of withdrawal and processing of personal data.<\/p><p>3.6 The contract is concluded when A. C. Perugia Calcio S.r.l. receives through the Internet the Order Form, after verification of the correctness of the data relating to the order itself.<\/p><p>3.7 The language available to conclude the contract with A. C. Perugia Calcio S.r.l. is Italian and the applicable law is Italian law.<\/p><p>3.8 Once the contract is concluded, A. C. Perugia Calcio S.r.l. will take charge of the Order for its fulfillment.<\/p><ol start=\"4\"><li><strong>  ORDER FULFILLMENT<\/strong><\/li><\/ol><p>4.1 With the transmission through the Internet of the Order, the Customer accepts and undertakes to observe, in relations with A. C. Perugia Calcio S.r.l. these General Conditions of Sale.<\/p><p>4.2 Once the contract is concluded, A. C. Perugia Calcio S.r.l. will transmit, by e-mail, an Order Confirmation, containing a summary of the information already contained in the Order described in paragraphs 3.3, 3.4 and 3.5.<\/p><p>4.3 Before sending the Order Confirmation, it remains firm the possibility by A. C. Perugia Calcio S.r.l. to request the Customer additional information with reference to the Order sent. If the Customer fails to provide the Seller with the additional information requested the Seller reserves the right not to accept the Order sent. <\/p><p>4.4 A. C. Perugia Calcio S.r.l. may not process orders that do not give sufficient guarantees of solvency or that are incomplete or incorrect or in case of unavailability of products. In these cases, will inform the Customer, by e-mail, that the contract is not concluded and that A. C. Perugia Calcio S.r.l. has not followed up on the Order specifying the reasons. In this case, the amount charged to the customer, will be refunded by bank transfer.  <\/p><p>4.5 If the products, presented on the website, are no longer available or on sale after sending the Order, it will be the responsibility of A. C. Perugia Calcio S.r.l. to promptly communicate the possible unavailability of the Products ordered. In this case, the amount charged to the Customer, will be refunded by bank transfer to the bank account indicated by the Customer. <\/p><p>4.6 Each sale made by A. C. Perugia Calcio S.r.l. through the online sales service may relate to one or more products, with no quantity limit for each item.<\/p><p>4.7 A. C. Perugia Calcio S.r.l. reserves the right to refuse orders from a Customer with whom there is an ongoing legal dispute relating to a previous order. This applies equally to all cases in which A. C. Perugia Calcio S.r.l. considers the Customer unsuitable, including, without limitation, the case of previous violations of terms and conditions for online purchases on the Site or for any other legitimate reason, especially if the customer has been involved in fraudulent activities of any kind. <\/p><ol start=\"5\"><li><strong>  SALE PRICES<\/strong><\/li><\/ol><p>5.1 Unless otherwise stated in writing, all prices of the Products and shipping and delivery charges indicated on the Site and in the Order are to be considered VAT included and expressed in Euros. The validity of the prices indicated is always and only that indicated by the Site at the time of transmission of the Order through the Internet. The prices of the Products and shipping and delivery charges may vary without prior notice. The Customer is required to ascertain the final sale price before placing the relevant Order.   <\/p><p>5.2 All Products are shipped directly from Italy. The prices of the Products and the shipping and delivery charges indicated on the Site and in the Order, unless otherwise specified, are to be considered as not including any costs related to customs duties and related taxes if the shipment takes place in non-EU countries or in countries where the regulations in force provide for import charges. <\/p><p>5.3 These costs are therefore the responsibility of the Customer and must be paid directly upon delivery of the Products<\/p><ol start=\"6\"><li><strong>  METHOD OF PAYMENT<\/strong><\/li><\/ol><p>Any payment by the Customer may be made only in one of the ways indicated in the Order Form and which are summarized in the following articles.<\/p><p>6.1 Credit cards and prepaid cards.<\/p><p>6.1.1 A. C. Perugia Calcio S.r.l. accepts payments made with the following credit cards and prepaid cards: Visa, Mastercard, Maestro, without the application of any additional charge on the price of the product or shipment. It is understood that the Customer must be the holder of a valid credit card at the time of purchase and that the name on the credit card must be the same as that indicated on the billing information. In the absence of these prerequisites, it will not be possible to proceed with the order and the subsequent purchase of the selected product.  <\/p><p>6.1.2 At the time of online purchase, at the same time as the Order Confirmation, the relevant bank will charge the amount related to the order to the Customer&#8217;s credit card.<\/p><p>6.1.3 Once the order has been processed (thus after instructing the Courier for shipment), if the Customer intends to make use of the Right of Withdrawal, A. C. Perugia Calcio S.r.l. will instruct the bank of reference to credit the amount to be refunded by bank transfer to the bank account indicated by the Customer.<\/p><ol start=\"7\"><li><strong>  SHIPPING AND DELIVERY OF PRODUCTS<\/strong><\/li><\/ol><p>7.1 Each shipment contains:<\/p><ul><li>the product(s) ordered;<\/li><li>The relevant transport document\/accompanying invoice;<\/li><li>Any informational and marketing materials.<\/li><\/ul><p>7.2 Delivery of Products purchased through the Site is made to the Customer&#8217;s domicile.<\/p><p>7.3 Delivery to Customer&#8217;s Home<\/p><p>7.3.1 The purchased products will be delivered by the courier identified by A. C. Perugia Calcio S.r.l. to the shipping address indicated by the Customer on the Order.<\/p><p>7.3.2 Unless explicitly stated otherwise, delivery is intended to be at street level. Upon receipt of the goods at the address indicated during the stages of purchase, the Customer is required to verify: <\/p><ul><li>The integrity of the delivered packages, packaging and sealing materials;<\/li><li>The correspondence of the number of packages delivered to what is indicated in the transport document.<\/li><\/ul><p>In the event of anomalies, the Customer must immediately contest them by affixing the words &#8220;Accepted with reservation&#8221; on the courier&#8217;s delivery receipt. Otherwise, the possibility of raising any objection will be forfeited. <\/p><ol start=\"8\"><li><strong>  RIGHT OF WITHDRAWAL<\/strong><\/li><\/ol><p>Pursuant to art. 52 et seq. of the Consumer Code (Legislative Decree no. 206\/2005 and subsequent amendments), the Consumer Customer (meaning by this definition that provided by art. 3 of the Consumer Code, i.e. &#8220;any natural person acting on the site for purposes unrelated to any entrepreneurial or professional activity carried out&#8221;), has the right to terminate the contract concluded with A. C. Perugia Calcio S.r.l, without any penalty, for any reason and without the need to provide any explanation, within the term of 14 (fourteen) working days, starting from the day of receipt of the products purchased on the Site. <\/p><p>For the purpose of exercising the right of withdrawal, the Customer must, before the expiration of the period referred to in the preceding paragraph, inform A. C. Perugia Calcio S.r.l. of its decision by sending a formal written notice (providing the reason for the request for withdrawal) to the following e-mail address: store@acperugiacalcio.it.<\/p><p>In case of exercising the right of withdrawal, the Customer shall return the received goods to A. C. Perugia Calcio S.r.l., by returning it to the A. C. Perugia Store, Viale Pietro Conti, snc, 06125, Perugia, without undue delay and in any case within fourteen days from the date on which he communicated his decision to withdraw from the contract; the deadline shall be considered met if the Customer returns the goods before the expiry of the fourteen-day period. <\/p><p>The direct cost of returning the goods is borne by the Customer.<\/p><p>The Customer is required to return the goods in undamaged condition and with original labels not removed. The packaging of the products must be accurate in order to safeguard the original wrappings from damage, affixing of writing or labels. The consumer is responsible for any decrease in the value of the goods resulting from inappropriate handling of the goods.  <\/p><p>Where the right of withdrawal has been exercised in accordance with the above provisions, A. C. Perugia Calcio S.r.l. will, within thirty days of receipt of the notice of withdrawal, return to the Customer all payments received, in relation to the order to which the withdrawal itself refers, using the same means of payment used by the Customer for the initial transaction where this does not entail to the Customer consequential costs of the refund; however, pursuant to art. 56, paragraph III, legislative decree no. 21\/2014, it is the right of A. C. Perugia Calcio S.r.l, withhold the refund until it has received the goods or until the Customer has demonstrated that it has returned the goods, whichever situation occurs first.<\/p><p>The right of withdrawal is only available to natural persons acting for purposes unrelated to any entrepreneurial, commercial, handicraft or professional activity carried out (consumers). Therefore, retailers and companies, among others, are excluded from the right of withdrawal. <\/p><p>The right of withdrawal is likewise excluded, pursuant to Article 59 of Legislative Decree No. 21\/2014, in the case of the supply of customized goods.   <\/p><p>No refunds or substitutions are made on customized products at the express request of the customer when ordering (e.g., customized products with names and\/or numbers, with patches, with initials, with the exception of defective or damaged products); on match jerseys as a result of a player&#8217;s jersey number change or transfer to another team. No refunds are given for discounted products. <\/p><ol start=\"9\"><li><strong>  WARRANTY OF NON-CONFORMING PRODUCTS<\/strong><\/li><\/ol><p>9.1 A. C. Perugia Calcio S.r.l. is responsible for any defect in the products offered on the site, including the non-conformity of the items to the products ordered, in accordance with the provisions of Italian law.<\/p><p>9.2 If the Customer has entered into the contract as a Consumer (meaning by this definition any natural person acting on the site for purposes unrelated to any business or professional activity carried on), this guarantee is valid provided that the following conditions are met:<\/p><ul><li>(a) the defect manifests itself within the time stipulated in the relevant regulations;<\/li><li>(b) the Customer files a formal complaint regarding the defects within a maximum of 2 months from the date the defect was discovered by the Customer;<\/li><\/ul><p>9.3 In the event that the Customer detects a lack of conformity of the product, and is a consumer, the same has the right to request repair or replacement without charge, where possible and not excessively burdensome, and if these are not possible or would be excessively burdensome, may request an appropriate reduction in price or termination of the contract. However, termination of the contract is excluded in the case of minor conformity defects. <br>9.3 Following the complaint A. C. Perugia Calcio S.r.l. will provide within a reasonable period of time to withdraw the product from the Customer and, after verification of the existence of the discrepancy, the replacement of the same or, if the conditions are met, the partial or full refund of the price; however, it is the right of A. C. Perugia Calcio S.r.l. propose alternative remedies available, such as, by way of example, the replacement of the product with another of a different nature but equivalent value, chosen from those displayed on the site, or the issuance of a voucher of a value corresponding to the amount paid, to be used later by contacting Customer Service; in the event that the Customer accepts, A. C. Perugia Calcio S.r.l. will provide to perform the remedy performance specifically proposed.<\/p><ol start=\"10\"><li><strong>  CONTACTS<\/strong><\/li><\/ol><p>For any inquiries, the A. C. Perugia Calcio S.r.l. online shop team is available and can be contacted at the following e-mail address <a href=\"mailto:store@acperugiacalcio.it\">store@acperugiacalcio.it<\/a><u> <\/u> <\/p><ol start=\"11\"><li><strong>  CUSTOMER COMMUNICATIONS<\/strong><\/li><\/ol><p>The Customer acknowledges, accepts and consents to the fact that all communications, notifications, attestations, information, reports and in any case any documentation on the operations performed, referring to the purchase of the Products, will be sent to the e-mail address indicated at the time of registration, with the possibility of downloading the information on a durable medium in the manner and within the limits provided by the Site.<\/p><ol start=\"12\"><li><strong>  PRIVACY<\/strong><\/li><\/ol><p>The information directed to the conclusion of the contract will be subject to Art. 12, of Legislative Decree 70\/2003 and, with regard to the protection of confidentiality, will be subject to the regulations set forth in Legislative Decree.   196\/2003. The Customer agrees to receive information on how personal data is processed by accessing the Privacy section of the Site to which we expressly refer.<\/p><ol start=\"14\"><li><strong>  APPLICABLE LAW, DISPUTE RESOLUTION AND JURISDICTION<\/strong><\/li><\/ol><p>14.1 These General Terms and Conditions of Sale are governed by and shall be interpreted in accordance with Italian law, without prejudice to any different prevailing mandatory rules of the country of habitual residence of the Customer. Accordingly, the interpretation, execution and termination of the General Conditions of Sale shall be subject exclusively to Italian law and any disputes inherent and\/or consequent to the same shall be resolved exclusively by the Italian jurisdictional authority. In particular, if the Customer has the status of Consumer, any disputes shall be resolved by the court of the place of domicile or residence of the same under the applicable law or, at the choice of the consumer in case of action taken by the consumer himself, by the Court of Perugia. If, on the other hand, the Customer acts in the exercise of its entrepreneurial, commercial, artisan or professional activity, the parties consensually establish the exclusive jurisdiction of the Court of Perugia.   <\/p><ol start=\"15\"><li><strong>  EDITING AND UPDATING<\/strong><\/li><li>C. Perugia Calcio S.r.l. may make changes or amendments to these General Conditions of Sale at any time. Therefore, the Customer will be required to accept only the General Conditions of Sale in force at the time of the relevant purchase. The new General Conditions of Sale will be effective from the date of publication on the website <a href=\"http:\/\/www.acperugiacalcio.it\/store\" target=\"_blank\" rel=\"noopener\">www.acperugiacalcio.it\/storeed<\/a>in relation to purchase orders submitted after that date.  <\/li><\/ol><p><\/p><p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>TERMS AND CONDITIONS GENERAL CONDITIONS OF SALE Welcome to www.acperugiacalcio.it\/store, dedicated to the sale of official merchandise of A. C. Perugia Calcio S.r.l. . Trademarks, logos and other distinguishing marks of various kinds on the site belong to their respective owners.The use of trademarks, logos and other distinguishing marks including reproduction on other Internet sites [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-96855","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/acperugiacalcio.com\/en\/wp-json\/wp\/v2\/pages\/96855","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/acperugiacalcio.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/acperugiacalcio.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/acperugiacalcio.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/acperugiacalcio.com\/en\/wp-json\/wp\/v2\/comments?post=96855"}],"version-history":[{"count":7,"href":"https:\/\/acperugiacalcio.com\/en\/wp-json\/wp\/v2\/pages\/96855\/revisions"}],"predecessor-version":[{"id":96869,"href":"https:\/\/acperugiacalcio.com\/en\/wp-json\/wp\/v2\/pages\/96855\/revisions\/96869"}],"wp:attachment":[{"href":"https:\/\/acperugiacalcio.com\/en\/wp-json\/wp\/v2\/media?parent=96855"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}